SMS/MMS Terms of Use and Conditions
EFFECTIVE DATE: JANUARY 1, 2025 / LAST UPDATED: FEBRUARY 6, 2025
Overview
Biltright Turf (“we,” “our,” “us”) offers SMS and MMS messaging services to communicate with customers regarding orders, promotions, surveys, and other relevant business updates. By opting into our messaging services, you agree to these SMS/MMS Terms & Conditions.
Consent to Receive Messages
By providing your mobile phone number and opting into our SMS/MMS program, you consent to receive text messages from Turf Distributors, which may include:
- Order confirmations, shipping updates, and transaction-related notifications
- Promotional offers, discounts, and marketing campaigns
- Customer service messages
- Surveys and feedback requests
You understand that consent is not a condition of purchase.
Message Frequency
Message frequency varies depending on your interactions with Biltright Turf. We strive to keep our messages relevant and to a reasonable volume.
Cost & Carrier Fees
Standard message and data rates may apply based on your mobile carrier’s plan. Biltright Turf is not responsible for any charges you incur for receiving SMS/MMS messages.
Opt-Out & Unsubscribe
You may opt out of receiving SMS/MMS messages at any time by:
- Replying STOP to any text message you receive from us
- Contacting customer support at info@biltright.com or calling (844) 676-8110
Once you opt out, you will no longer receive further text messages unless you opt back in.
Help & Support
For assistance with our SMS/MMS program, you can:
- Reply HELP to any message for more information
- Email us at info@biltright.com
- Call our support team at (844) 676-8110
Privacy & Data Security
We respect your privacy and take data security seriously.
- Your phone number will not be sold, rented, or shared with third parties for marketing purposes.
- We store and use your phone number in accordance with our Privacy Policy.
- While we take steps to secure your data, mobile communications are not always secure. Use caution when sharing sensitive information via SMS.
Message Delivery Disclaimer
Turf Distributors and mobile carriers are not responsible for delayed or undelivered messages due to factors outside our control, such as carrier issues, signal interruptions, or device compatibility.
Changes to SMS/MMS Terms & Conditions
We may update these Terms & Conditions at any time. Changes will be posted on our website, and continued participation in our SMS/MMS program constitutes acceptance of these updates.
Contact Us
For questions about our SMS/MMS messaging terms, contact us at:
Email: info@biltright.com
Phone: (844) 676-8110
Website: biltrightturf.com/contact